SGI Customer Service consistently receives exceptional feedback from customer satisfaction surveys. It is the personalized and quality service that our technical experts deliver that sets SGI support apart in the industry.

To ensure optimum performance for your SGI systems, SGI offers support programs with priority response, electronic support, and optional enhancements. SGI state-of-the-art electronic support provides automated system monitoring to protect against costly downtime.

Support Programs by System Type

IRIX
We offer support programs for MIPS® processor-based workstations and servers running IRIX®, including:

• SGI® Onyx® 3000
• SGI® Onyx® 300
• SGI® 3000 Series
• SGI® Origin® 2000
• Silicon Graphics® Octane®
• Silicon Graphics Fuel®
• Silicon Graphics® O2®
• Prior-generation systems

• SGI Support of MIPS IRIX Products Continues to December 2013

Linux
A full range of support, from standard to 7x24 Mission-Critical, is available for the SGI® Altix® family of servers and superclusters, including:

• SGI® FullCare™
• SGI® FullExpress™
• SGI® FullExpress™ 7x24
• Mission-Critical Support

Support for Legacy Systems

IA32
We offer limited assistance for legacy products.